C400 VIP Rewards — Exclusive Perks for Loyal Members in Malaysia
The c400 VIP Rewards Program is designed to recognise active players in Malaysia. From weekly cashback to birthday bonuses and personalised service, every VIP tier comes with real, tangible benefits you can use directly in your account.
What sets this VIP programme apart from the rest?
Many platforms offer "VIP" labels with little substance behind them. At c400, every VIP tier comes with real, tangible benefits — practical and genuinely felt. Here's what you need to know before signing up.
No manual application needed. The c400 system tracks your betting activity and upgrades your VIP tier automatically once the requirements are met.
No claims needed. Cashback is calculated weekly and credited automatically with no complex wagering requirements.
Platinum and Diamond members receive priority withdrawal processing, which means funds reach your bank account faster.
VIP rewards apply across all categories — casino, table games, and Sports Betting — not restricted to any single section.
All VIP benefits can be managed and redeemed directly from your phone. No need to log in via desktop to claim your rewards.
VIP members get access to dedicated support channels separate from regular users, with faster response times.
C400 VIP tier summary
| Tier | Monthly Requirements | Cashback | Key Benefits |
|---|---|---|---|
| Silver | RM 500+ | 0.5% | Welcome bonus |
| Gold | RM 2,000+ | 1.0% | Expedited Withdrawal |
| Platinum | RM 8,000+ | 1.5% | Personal account manager |
| Diamond | RM 25,000+ | 2.5% | Full exclusive service |
What does the journey from regular member to the highest VIP tier look like?
Four simple steps that take you from registration to enjoying the full benefits of the c400 VIP programme.
Register an account and make your first deposit
Start by registering a c400 account and making your first deposit via TNG, FPX, or another local method. You are automatically placed into Silver tier as soon as your first deposit is processed.
Actively playing across all categories
Your total wager is tracked cumulatively — whether from Live Casino, table games, or sports. The more active you are, the faster your VIP tier advances within the current month.
Tier upgrades automatically, benefits stay active
The system monitors your activity daily. Once your monthly wagering total hits the threshold for the next tier, your account is upgraded automatically and all new benefits are activated immediately — no manual approval required.
Enjoy your benefits and keep your tier active
Your VIP tier remains active as long as your monthly activity meets the minimum requirements. Cashback and rewards are credited weekly. For more details on the terms and how to manage your rewards, visit casino section or contact our VIP support team.
Five key aspects of the VIP program that most members don't know about
C400 VIP cashback is calculated based on net losses, not total deposits. This means you only receive cashback when you've actually lost — it's not a promotion that adds wagering requirements. Cashback rates range from 0.5% for Silver to 2.5% for Diamond, and amounts are credited every Monday for the previous week.
For Platinum members and above, a personal account manager is a real individual reachable via chat or call. They help resolve withdrawal issues, manage bonuses, and provide information on the latest promotions not publicly announced to all users.
Birthday bonuses are awarded during the member's birth month, with the amount depending on their VIP tier at the time. Diamond members receive a significantly larger birthday bonus compared to Silver. Make sure your date of birth in your profile is accurate so the bonus is delivered on time.
C400 provides a 30-day grace period before a VIP tier is downgraded. This means if you were active last month but haven't played this month, you'll still enjoy your current tier's benefits through to the end of the following month. This system is designed to accommodate players with irregular playing patterns.
Every month, c400 hosts online tournaments exclusively for Gold, Platinum, and Diamond members. These tournaments offer additional prizes on top of standard rewards and often feature baccarat, blackjack, or sports competitions. Invitations are sent directly to eligible members' accounts.
Double rewards during festive seasons
C400 regularly runs special campaigns during Hari Raya Aidilfitri, Chinese New Year, and Malaysian public holidays. During these periods, VIP members are eligible for double cashback, exclusive deposit bonuses, and special rewards not available throughout the year. Register your account now so you don't miss the next seasonal offer.
Common terms you'll see in VIP programs — and what they actually mean
- Cashback
- A percentage of the player's net losses returned to their account. Unlike bonuses, cashback requires no special code and is credited automatically.
- Rollover / Wagering Requirement
- The total amount you need to wager before a bonus can be withdrawn. Example: an RM 50 bonus with a 5x rollover means you must wager RM 250 before withdrawal is permitted.
- Tier
- Your standing in the loyalty program. Each tier has its own monthly activity requirements and benefits. At c400, there are four main tiers: Silver, Gold, Platinum, and Diamond.
- Reward Points
- Points earned every time you place a bet. These can be redeemed for game credits or used to qualify for selected promotions.
- Rebate
- Similar to cashback but calculated based on total wager amount rather than losses. Rebates are commonly applied to Sports Betting and select games on the c400 platform.
- Priority Withdrawals
- VIP members' withdrawal requests are processed ahead of the standard queue. Actual processing time depends on the payment method selected.
How VIP members deposit and withdraw MYR — step by step
How to make a deposit
- Log in to your c400 account via the app or website.
- Select menu Deposit from the account dashboard.
- Choose your payment method — TNG eWallet, FPX, online bank transfer, or card.
- Enter the minimum deposit amount (depending on your chosen method) and confirm the transaction.
- Funds are credited instantly or within minutes, depending on the method used.
How to make a withdrawal
- Go to menu Withdrawal in your account.
- Select your verified bank account and enter the amount.
- Make sure rollover requirements have been met before submitting your withdrawal request.
- Submit your request — Gold VIP members and above receive priority processing.
- Funds are sent to your bank account within the timeframe specified for your chosen method.
Payment methods & estimated processing times
| Method | Processing Time | Minimum Limit |
|---|---|---|
| TNG eWallet | Instant | RM 10 |
| FPX (Bank Transfer) | Instant–5 minutes | RM 30 |
| Manual Bank Transfer | 1–3 hours | RM 50 |
| VIP Withdrawal (Standard) | 1–24 hours | RM 50 |
| Platinum+ VIP Withdrawals | Prioritised, under 2 hours | RM 50 |
